To customize your leather purse, simply select your preferred options during the ordering process. You can choose the front design, back leather, strap, hardware, and a pretty charm to make it uniquely yours.

We use only the highest quality, full-grain leather for our purses. Full-grain leather is known for its durability, natural texture, and luxurious feel, ensuring your purse will stand the test of time.

Yes, we provide a preview of your individual items of the customized purse during the design process. This allows you to visualize exactly how your choices will appear on the finished product.

All orders are processed within 2-3 business days after receiving payment confirmation. And, standard shipping typically takes 3-7 business days for delivery, depending on your location. We prioritize quality craftsmanship to ensure your purse meets our highest standards. For more shipping-related information please have a look at our shipping policy in the footer.

Once an order is placed, it enters production promptly. Therefore, it's essential to review your design carefully during the customization process to avoid any errors. Changes are generally not possible once production has begun.

We take great pride in our craftsmanship, but if you encounter any defects or errors, please contact our customer support team immediately. We will work swiftly to resolve the issue and ensure your satisfaction.

Absolutely! Our customized leather purses are not only stylish but also designed for practical use. The quality of the leather and craftsmanship ensures they can withstand daily wear and tear.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. For more information, please refer to your refund policy in the footer.